Strategi Manajemen Implementasi Rekam Medik Elektronik dengan Pendekatan Technology Acceptance Model (TAM)
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Abstract
Implementasi Rekam Medik Elektronik (RME) di rumah sakit memerlukan strategi manajemen yang efektif untuk memastikan keberhasilan adopsi teknologi oleh pengguna. Salah satu pendekatan yang banyak digunakan dalam memahami penerimaan teknologi informasi adalah Technology Acceptance Model (TAM), yang menjelaskan bagaimana persepsi kemudahan penggunaan (perceived ease of use) dan persepsi manfaat (perceived usefulness) memengaruhi sikap serta perilaku individu dalam menggunakan suatu sistem. Penelitian ini bertujuan untuk menganalisis strategi manajemen implementasi Rekam Medik Elektronik dengan pendekatan Technology Acceptance Model (TAM) di Rumah Sakit XY. Penelitian ini menggunakan pendekatan kuantitatif dengan desain observasional melalui metode cross-sectional. Sampel penelitian terdiri dari seluruh pengguna Rekam Medik Elektronik di Rumah Sakit Cahaya Medika sebanyak 185 responden. Hasil analisis menunjukkan bahwa perceived ease of use berpengaruh terhadap perceived usefulness, perceived ease of use berpengaruh terhadap attitude toward using, perceived usefulness berpengaruh terhadap attitude toward using, serta perceived ease of use berpengaruh langsung terhadap behavioral intention to use. Manajemen rumah sakit disarankan untuk menyusun strategi implementasi RME yang berorientasi pada kebutuhan pengguna melalui pengembangan sistem yang lebih ramah pengguna, penyelenggaraan pelatihan yang terstruktur dan berkelanjutan, penguatan dukungan teknis melalui layanan helpdesk yang responsif, serta evaluasi berkala terhadap pengalaman pengguna guna meningkatkan efektivitas implementasi sistem
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